Our Commitment to Your Privacy
Diamond Tax Service is committed to protecting the privacy, confidentiality, and security of your personal and financial information. As a tax preparation and financial services provider, we follow strict federal and state regulations to safeguard your data.
We collect, use, and protect your information only as outlined in this Privacy Policy.
Diamond Tax Service collects personal information that you voluntarily provide when you interact with our website, submit forms, subscribe to SMS communications, schedule appointments, or engage with our customer support.
Providing this information allows Diamond Tax Service to deliver services, communicate effectively, comply with regulatory requirements, and maintain secure operations.
The types of information we may collect include:
Personal and Contact Information
Full name, mailing address, phone number, email address, date of birth, Social Security number, and government issued identification.
Financial and Tax Information
Income records, tax documents, bank account information, prior year tax returns, refund preferences, and supporting documentation.
Business Information
Entity name, EIN, ownership details, financial statements, payroll records, and bookkeeping information.
SMS Communication Information
Any content, responses, or details you provide when opting into or communicating through our SMS services.
Technical and Usage Information
IP address, device type, browser type, operating system, referral source, website interaction data, pages viewed, and session activity.
Providing this information allows Diamond Tax Service to deliver services, communicate effectively, comply with regulatory requirements, and maintain secure operations.
• Tax preparation, filing, and related financial services
• Identity verification and fraud prevention
• Client communication through email, phone, SMS, and other approved methods
• Compliance with IRS, state, and regulatory agency requirements
• Payment processing and billing management
• Client portal access, document storage, and record management
• Marketing and promotional communications only when consent has been provided
• Operational improvements, internal reporting, and analytics
• Sending service updates, reminders, promotions, and relevant information through SMS or other communication channels
• Improving our services and tailoring communications based on your preferences
• Responding to customer service inquiries, support requests, and service issues
SMS and Email Communication Consent
When you provide your phone number or email address to Diamond Tax Service, you may opt in to receive communications including, but not limited to:
• Appointment confirmations and reminders
• Service updates and status notifications
• Document requests and submission reminders
• Compliance related notices
• Educational and promotional content
By providing your phone number, you expressly consent to receive SMS messages from Diamond Tax Service. Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.
Diamond Tax Service respects your privacy and does not sell, share, rent, or disclose your opted in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with external entities, except when required by law or necessary to comply with legal or regulatory obligations.
You may withdraw your consent at any time by replying STOP to any SMS message. Upon opting out, you will no longer receive SMS communications from Diamond Tax Service.
Diamond Tax Service uses cookies and similar tracking technologies to enhance website functionality, improve performance, personalize user experience, and analyze visitor behavior. These technologies allow us to recognize user preferences, maintain secure sessions, and support marketing and analytics efforts.
Cookies and tracking technologies are used to:
• Maintain secure user sessions
• Analyze website traffic and usage patterns
• Improve website performance and functionality
• Support marketing, advertising, and promotional campaigns
• Enable retargeting and remarketing activities
Types of Cookies Used
We may use the following categories of cookies:
• Essential cookies necessary for website functionality
• Analytics cookies, including tools such as Google Analytics
• Marketing and advertising cookies used by third party platforms
• Session cookies for client portal and secure access
You may manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the website.
By continuing to use our website, you acknowledge and consent to our use of cookies and tracking technologies as described in this policy.
You have the right to request:
• Access to your personal information held by Diamond Tax Service
• Correction of inaccurate or incomplete information
• Deletion of your information where legally permitted
• Restriction or limitation of data processing in certain circumstances
• Withdrawal of previously granted consent
All requests must be submitted in writing to Diamond Tax Service. We will respond in accordance with applicable privacy and data protection laws.
Diamond Tax Service may use third party platforms and service providers, including but not limited to:
• Google
• Meta
• CRM and automation systems
• Scheduling platforms
• Secure document storage providers
These third parties may collect anonymized or aggregated usage data in accordance with their own privacy policies. Diamond Tax Service does not control how third parties collect or use data once you interact with their platforms.
Our website, emails, SMS messages, and communications may contain links to third party websites. These websites operate under their own privacy policies, which are not governed by this Privacy Policy. We encourage you to review the privacy policies of any third party websites before submitting personal information.
Diamond Tax Service is not responsible for the privacy practices, content, or security of third party platforms or websites.
Diamond Tax Service does not provide services directly to individuals under the age of 18 and does not knowingly engage in business with minors.
However, in the course of providing tax preparation services, Diamond Tax Service may collect limited personal information relating to a minor solely for the purpose of preparing and filing a tax return on behalf of a parent, legal guardian, or authorized taxpayer. Any such information is collected only when provided by a parent or legal guardian and is used strictly for tax preparation, compliance, and regulatory reporting purposes.
Diamond Tax Service does not market to minors, does not allow minors to independently submit information through our services, and does not knowingly collect personal information directly from children without parental or legal guardian authorization.
All information relating to minors is handled with the same security, confidentiality, and regulatory safeguards applied to all client data.
Diamond Tax Service reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
Your continued use of our website or services after any update constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to remain informed about how we protect and use your personal information.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Diamond Tax Service
3025 University Ave Suite 210, COLUMBUS GA 31907
Email: [email protected]
Phone: (706) 984-7474
By using our services, you acknowledge that you have read and understood this Privacy Policy.